Assistenza e supporto

Per assistenza tecnica relativa ai seguenti marchi puoi contattare direttamente il produttore. Clicca sul marchio di tuo interesse.

Solax power
FuturaSUN
Seraphim

In alternativa

Se hai bisogno di un aiuto da TS Power per l’installazione, il collegamento, la configurazione o il monitoraggio di un prodotto, clicca su SUPPORTO.
Se hai un prodotto guasto e necessiti di assistenza tecnica clicca su ASSISTENZA.

SUPPORTO

Richiesta di Supporto
Scrivi qui se hai bisogno di aiuto per la configurazione, l'installazione e il monitoraggio via app del tuo prodotto.
Information pursuant to article 13 of the European Regulation on the processing of personal data 679/16.
Pursuant to article 13 of EU Regulation 679/16, you are provided with the following information on the processing of data that may take place following the compilation and sending of the data present in the form you are about to complete. The data controller is TS POWER S.R.L. with registered office in via dell'Artigianato n. 35, Bressanvido (VI), who can be contacted by e-mail at info@tspower.eu. The data present in the form you have completed will be used, following your consent to the processing of personal data, to provide you with the services requested. The aforementioned purpose will be pursued, following your expression of consent, with the methods indicated on the page for collecting your data; in the absence of consent, the request will not be processed and it will not be possible to provide the service. We remind you that the data marked with the symbol * (asterisk) must be provided in order to receive the requested services; otherwise the request cannot be processed. Filling in the other data on the form is initially optional and you are free to decide whether to fill them in or not, but it may prove necessary at a later time to guarantee a complete service. The data communicated by you may be disclosed to the Data Controller's personnel involved in carrying out the services requested by you or in the technical management of the site (limited to cases in which this proves to be indispensable) and any third parties involved in carrying out the same activities as Data Processors. In addition to this, the data communicated will not be communicated to third parties, remaining known only within the company. The data will be kept until the services requested are completed or you request their cancellation, and, in case of organizational needs or regulatory obligations, they may be kept in specific archives for the period strictly necessary for these purposes. We remind you of the right to exercise the right to ask the data controller for access to personal data, the rectification or cancellation of the same, or the limitation of the processing that concerns you and to oppose such processing, in addition to the right to data portability. data; you can exercise these rights using the address privacy@telesystemgroup.com. The expressed consent may be revoked at any time by contacting the Data Controller at the address indicated. We also remind you of the right to apply to lodge a complaint with the Supervisory Authority, in Italy represented by the Guarantor for the protection of personal data (www.garanteprivacy.it). Further information on the Data Controller and on the methods for carrying out the processing resulting from browsing this site can be consulted on the page where the Privacy Policy of the site itself is presented.

ASSISTENZA

Richiesta di Assistenza
Scrivi qui se hai bisogno di assistenza in caso di prodotto guasto.
Information pursuant to article 13 of the European Regulation on the processing of personal data 679/16.
Pursuant to article 13 of EU Regulation 679/16, you are provided with the following information on the processing of data that may take place following the compilation and sending of the data present in the form you are about to complete. The data controller is TS POWER S.R.L. with registered office in via dell'Artigianato n. 35, Bressanvido (VI), who can be contacted by e-mail at info@tspower.eu. The data present in the form you have completed will be used, following your consent to the processing of personal data, to provide you with the services requested. The aforementioned purpose will be pursued, following your expression of consent, with the methods indicated on the page for collecting your data; in the absence of consent, the request will not be processed and it will not be possible to provide the service. We remind you that the data marked with the symbol * (asterisk) must be provided in order to receive the requested services; otherwise the request cannot be processed. Filling in the other data on the form is initially optional and you are free to decide whether to fill them in or not, but it may prove necessary at a later time to guarantee a complete service. The data communicated by you may be disclosed to the Data Controller's personnel involved in carrying out the services requested by you or in the technical management of the site (limited to cases in which this proves to be indispensable) and any third parties involved in carrying out the same activities as Data Processors. In addition to this, the data communicated will not be communicated to third parties, remaining known only within the company. The data will be kept until the services requested are completed or you request their cancellation, and, in case of organizational needs or regulatory obligations, they may be kept in specific archives for the period strictly necessary for these purposes. We remind you of the right to exercise the right to ask the data controller for access to personal data, the rectification or cancellation of the same, or the limitation of the processing that concerns you and to oppose such processing, in addition to the right to data portability. data; you can exercise these rights using the address privacy@telesystemgroup.com. The expressed consent may be revoked at any time by contacting the Data Controller at the address indicated. We also remind you of the right to apply to lodge a complaint with the Supervisory Authority, in Italy represented by the Guarantor for the protection of personal data (www.garanteprivacy.it). Further information on the Data Controller and on the methods for carrying out the processing resulting from browsing this site can be consulted on the page where the Privacy Policy of the site itself is presented.