{"id":2531,"date":"2023-08-03T07:30:52","date_gmt":"2023-08-03T07:30:52","guid":{"rendered":"https:\/\/tspower.eu\/prodotti\/soluzioni-all-in-one\/impianto-fotovoltaico-da-balcone-plug-play\/domande-faq\/aiuto\/"},"modified":"2023-08-03T08:42:52","modified_gmt":"2023-08-03T08:42:52","slug":"aiuto","status":"publish","type":"page","link":"https:\/\/tspower.eu\/en\/prodotti\/soluzioni-all-in-one\/impianto-fotovoltaico-da-balcone-plug-play\/domande-faq\/aiuto\/","title":{"rendered":"Aiuto"},"content":{"rendered":"<div class=\"wp-block-group has-background-color has-text-color has-background is-content-justification-center is-nowrap is-layout-flex wp-container-core-group-is-layout-e45b7785 wp-block-group-is-layout-flex\" style=\"background-color:#00b9ff;padding-right:var(--wp--preset--spacing--30);padding-left:var(--wp--preset--spacing--30)\">\n<h1 class=\"wp-block-heading has-background-color has-text-color\" style=\"padding-top:var(--wp--preset--spacing--50);padding-right:var(--wp--preset--spacing--30);padding-bottom:0;padding-left:var(--wp--preset--spacing--30)\">Fotovoltaico da balcone PnP: aiuto<\/h1>\n<\/div>\n\n\n\n<div class=\"wp-block-cover has-custom-content-position is-position-bottom-left\" style=\"min-height:500px;aspect-ratio:unset;\"><span aria-hidden=\"true\" class=\"wp-block-cover__background has-background-dim-0 has-background-dim\"><\/span><img fetchpriority=\"high\" decoding=\"async\" width=\"1600\" height=\"1310\" class=\"wp-block-cover__image-background wp-image-2297\" alt=\"Domande e risposte\" src=\"https:\/\/tspower.eu\/wp-content\/uploads\/2023\/07\/domande-e-risposte.jpg\" style=\"object-position:55% 18%\" data-object-fit=\"cover\" data-object-position=\"55% 18%\" srcset=\"https:\/\/tspower.eu\/wp-content\/uploads\/2023\/07\/domande-e-risposte.jpg 1600w, https:\/\/tspower.eu\/wp-content\/uploads\/2023\/07\/domande-e-risposte-300x246.jpg 300w, https:\/\/tspower.eu\/wp-content\/uploads\/2023\/07\/domande-e-risposte-1024x838.jpg 1024w, https:\/\/tspower.eu\/wp-content\/uploads\/2023\/07\/domande-e-risposte-768x629.jpg 768w, https:\/\/tspower.eu\/wp-content\/uploads\/2023\/07\/domande-e-risposte-1536x1258.jpg 1536w, https:\/\/tspower.eu\/wp-content\/uploads\/2023\/07\/domande-e-risposte-15x12.jpg 15w, https:\/\/tspower.eu\/wp-content\/uploads\/2023\/07\/domande-e-risposte-600x491.jpg 600w\" sizes=\"(max-width: 1600px) 100vw, 1600px\" \/><div class=\"wp-block-cover__inner-container is-layout-flow wp-block-cover-is-layout-flow\">\n<p class=\"has-text-align-center has-large-font-size wp-block-paragraph\"><\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-columns has-background-background-color has-background is-layout-flex wp-container-core-columns-is-layout-41ea29a5 wp-block-columns-is-layout-flex\" style=\"margin-top:0;margin-bottom:var(--wp--preset--spacing--40);padding-top:var(--wp--preset--spacing--30)\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><nav style=\"color: #009de0\" class=\"has-text-color has-background has-background-background-color is-responsive items-justified-center wp-block-navigation is-content-justification-center is-layout-flex wp-container-core-navigation-is-layout-43da3f9b wp-block-navigation-is-layout-flex\" aria-label=\"Navigazione PnP\" \n\t\t data-wp-interactive=\"core\/navigation\" data-wp-context='{\"overlayOpenedBy\":{\"click\":false,\"hover\":false,\"focus\":false},\"type\":\"overlay\",\"roleAttribute\":\"\",\"ariaLabel\":\"Menu\"}'><button aria-haspopup=\"dialog\" aria-label=\"Open menu\" class=\"wp-block-navigation__responsive-container-open\" \n\t\t\t\tdata-wp-on--click=\"actions.openMenuOnClick\"\n\t\t\t\tdata-wp-on--keydown=\"actions.handleMenuKeydown\"\n\t\t\t><svg width=\"24\" height=\"24\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 24 24\"><path d=\"M5 5v1.5h14V5H5z\"><\/path><path d=\"M5 12.8h14v-1.5H5v1.5z\"><\/path><path d=\"M5 19h14v-1.5H5V19z\"><\/path><\/svg><\/button>\n\t\t\t\t<div class=\"wp-block-navigation__responsive-container\"  id=\"modal-1\" \n\t\t\t\tdata-wp-class--has-modal-open=\"state.isMenuOpen\"\n\t\t\t\tdata-wp-class--is-menu-open=\"state.isMenuOpen\"\n\t\t\t\tdata-wp-watch=\"callbacks.initMenu\"\n\t\t\t\tdata-wp-on--keydown=\"actions.handleMenuKeydown\"\n\t\t\t\tdata-wp-on--focusout=\"actions.handleMenuFocusout\"\n\t\t\t\ttabindex=\"-1\"\n\t\t\t>\n\t\t\t\t\t<div class=\"wp-block-navigation__responsive-close\" tabindex=\"-1\">\n\t\t\t\t\t\t<div class=\"wp-block-navigation__responsive-dialog\" \n\t\t\t\tdata-wp-bind--aria-modal=\"state.ariaModal\"\n\t\t\t\tdata-wp-bind--aria-label=\"state.ariaLabel\"\n\t\t\t\tdata-wp-bind--role=\"state.roleAttribute\"\n\t\t\t>\n\t\t\t\t\t\t\t<button aria-label=\"Close menu\" class=\"wp-block-navigation__responsive-container-close\" \n\t\t\t\tdata-wp-on--click=\"actions.closeMenuOnClick\"\n\t\t\t><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 24 24\" width=\"24\" height=\"24\" aria-hidden=\"true\" focusable=\"false\"><path d=\"m13.06 12 6.47-6.47-1.06-1.06L12 10.94 5.53 4.47 4.47 5.53 10.94 12l-6.47 6.47 1.06 1.06L12 13.06l6.47 6.47 1.06-1.06L13.06 12Z\"><\/path><\/svg><\/button>\n\t\t\t\t\t\t\t<div class=\"wp-block-navigation__responsive-container-content\" \n\t\t\t\tdata-wp-watch=\"callbacks.focusFirstElement\"\n\t\t\t id=\"modal-1-content\">\n\t\t\t\t\t\t\t\t<ul style=\"color: #009de0\" class=\"wp-block-navigation__container has-text-color has-background has-background-background-color is-responsive items-justified-center wp-block-navigation\"><li class=\"wp-block-navigation-item wp-block-navigation-link\"><a class=\"wp-block-navigation-item__content\"  href=\"https:\/\/tspower.eu\/en\/prodotti\/soluzioni-all-in-one\/impianto-fotovoltaico-da-balcone-plug-play\/\" title=\"Fotovoltaico da balcone, muro o giardino\"><span class=\"wp-block-navigation-item__label\">Fotovoltaico da Balcone<\/span><\/a><\/li><li class=\"wp-block-navigation-item wp-block-navigation-link\"><a class=\"wp-block-navigation-item__content\"  href=\"https:\/\/tspower.eu\/en\/prodotti\/soluzioni-all-in-one\/impianto-fotovoltaico-da-balcone-plug-play\/sistema-accumulo-batterie\/\" title=\"Sistema di accumulo con batterie per il fotovoltaico da balcone\"><span class=\"wp-block-navigation-item__label\">Batterie\/Accumulo<\/span><\/a><\/li><li class=\"wp-block-navigation-item wp-block-navigation-link\"><a class=\"wp-block-navigation-item__content\"  href=\"https:\/\/tspower.eu\/en\/prodotti\/soluzioni-all-in-one\/impianto-fotovoltaico-da-balcone-plug-play\/quanto-si-risparmia\/\" title=\"Ti facciamo vedere quanto risparmi\"><span class=\"wp-block-navigation-item__label\">Quanto Risparmi<\/span><\/a><\/li><li class=\"wp-block-navigation-item wp-block-navigation-link\"><a class=\"wp-block-navigation-item__content\"  href=\"https:\/\/tspower.eu\/en\/prodotti\/soluzioni-all-in-one\/impianto-fotovoltaico-da-balcone-plug-play\/ecobonus-50\/\" title=\"Ecobonus: detrazione in dichiarazione dei redditi\"><span class=\"wp-block-navigation-item__label\">Bonus Casa<\/span><\/a><\/li><li class=\"wp-block-navigation-item wp-block-navigation-link\"><a class=\"wp-block-navigation-item__content\"  href=\"https:\/\/tspower.eu\/en\/prodotti\/soluzioni-all-in-one\/impianto-fotovoltaico-da-balcone-plug-play\/adempimenti-per-linstallazione\/\" title=\"Burocrazia al minimo\"><span class=\"wp-block-navigation-item__label\">Burocrazia Minima<\/span><\/a><\/li><li class=\"wp-block-navigation-item wp-block-navigation-link\"><a class=\"wp-block-navigation-item__content\"  href=\"https:\/\/tspower.eu\/en\/prodotti\/soluzioni-all-in-one\/impianto-fotovoltaico-da-balcone-plug-play\/domande-faq\/\" title=\"FAQ: Risposte alle domande frequenti\"><span class=\"wp-block-navigation-item__label\">Domande?<\/span><\/a><\/li><li class=\"wp-block-navigation-item wp-block-navigation-link\"><a class=\"wp-block-navigation-item__content\"  href=\"https:\/\/shop.tspower.eu\/23-kit-fotovoltaici?order=product.price.asc\" title=\"Compra online\"><span class=\"wp-block-navigation-item__label\">Compra<\/span><\/a><\/li><\/ul>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div><\/nav><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-query alignfull is-layout-flow wp-block-query-is-layout-flow\">\n<div class=\"wp-block-group alignfull is-layout-flow wp-block-group-is-layout-flow\" style=\"margin-top:0;margin-bottom:0;padding-top:0;padding-right:0;padding-bottom:0;padding-left:0\"><ul class=\"is-flex-container columns-2 wp-block-post-template is-layout-flow wp-block-post-template-is-layout-flow\"><li class=\"wp-block-post post-2533 page type-page status-publish hentry zita-woo-hover-none zita-woo-alignment-left zita-shadow- zita-shadow-hover- zita-single-product-content-left zita-single-product-tab-horizontal\">\n\n<div class=\"wp-block-group is-layout-flow wp-block-group-is-layout-flow\" style=\"border-bottom-color:var(--wp--preset--color--contrast);border-bottom-width:1px\"><\/div>\n\n\n\n<div class=\"wp-block-group has-background-background-color has-background is-vertical is-layout-flex wp-container-core-group-is-layout-38a04220 wp-block-group-is-layout-flex\" style=\"padding-top:16px;padding-right:16px;padding-bottom:var(--wp--preset--spacing--70);padding-left:16px\"><h2 style=\"font-style:normal;font-weight:500;line-height:1.1;text-transform:none;margin-top:0;margin-right:0;margin-bottom:0;margin-left:0\" class=\"has-link-color wp-elements-958fbcbbedbf50df19edab21e2f4d38e wp-block-post-title has-text-color has-contrast-color has-content-heading-font-size\"><a href=\"https:\/\/tspower.eu\/en\/prodotti\/soluzioni-all-in-one\/impianto-fotovoltaico-da-balcone-plug-play\/domande-faq\/aiuto\/a-chi-posso-rivolgermi-se-qualcosa-si-rompe\/\" target=\"_self\" >A chi posso rivolgermi se qualcosa si rompe?<\/a><\/h2>\n\n<div class=\"entry-content wp-block-post-content is-layout-flow wp-block-post-content-is-layout-flow\">\n<p class=\"wp-block-paragraph\">I componenti principali del <a href=\"https:\/\/tspower.eu\/en\/prodotti\/soluzioni-all-in-one\/impianto-fotovoltaico-da-balcone-plug-play\/\">kit fotovoltaico plug&amp;play<\/a> sono testati prima della vendita e non dovresti avere alcun problema. Tuttavia, nella remota ipotesi che si verificasse qualche malfunzionamento, ci occuperemo della riparazione o della sostituzione del dispositivo.<br><a href=\"https:\/\/tspower.eu\/en\/assistenza-tecnica\/\">Chiedi assistenza<\/a><\/p>\n<\/div><\/div>\n\n<\/li><li class=\"wp-block-post post-2554 page type-page status-publish hentry zita-woo-hover-none zita-woo-alignment-left zita-shadow- zita-shadow-hover- zita-single-product-content-left zita-single-product-tab-horizontal\">\n\n<div class=\"wp-block-group is-layout-flow wp-block-group-is-layout-flow\" style=\"border-bottom-color:var(--wp--preset--color--contrast);border-bottom-width:1px\"><\/div>\n\n\n\n<div class=\"wp-block-group has-background-background-color has-background is-vertical is-layout-flex wp-container-core-group-is-layout-38a04220 wp-block-group-is-layout-flex\" style=\"padding-top:16px;padding-right:16px;padding-bottom:var(--wp--preset--spacing--70);padding-left:16px\"><h2 style=\"font-style:normal;font-weight:500;line-height:1.1;text-transform:none;margin-top:0;margin-right:0;margin-bottom:0;margin-left:0\" class=\"has-link-color wp-elements-958fbcbbedbf50df19edab21e2f4d38e wp-block-post-title has-text-color has-contrast-color has-content-heading-font-size\"><a href=\"https:\/\/tspower.eu\/en\/prodotti\/soluzioni-all-in-one\/impianto-fotovoltaico-da-balcone-plug-play\/domande-faq\/aiuto\/non-riesco-a-trovare-la-rete-wi-fi-generata-dal-microinverter-per-associare-il-pnp-allapplicazione\/\" target=\"_self\" >Non riesco a trovare la rete Wi-Fi generata dal microinverter per associare il PnP all&#8217;applicazione<\/a><\/h2>\n\n<div class=\"entry-content wp-block-post-content is-layout-flow wp-block-post-content-is-layout-flow\">\n<p class=\"wp-block-paragraph\">Il microinverter del <a href=\"https:\/\/tspower.eu\/en\/prodotti\/soluzioni-all-in-one\/impianto-fotovoltaico-da-balcone-plug-play\/\">kit fotovoltaico da balcone plug &amp; play<\/a> genera l&#8217;hot spot esclusivamente se \u00e8<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>collegato al pannello,<\/li>\n\n\n\n<li>scollegato dalla rete elettrica di casa.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Il computer o il dispositivo mobile utilizzato per la prima configurazione potrebbe essere troppo lontano e non raggiungibile dalla portante generata dal microinverter. Consigliamo di effettuare la configurazione nelle vicinanze del sistema fotovoltaico PnP.<\/p>\n<\/div><\/div>\n\n<\/li><li class=\"wp-block-post post-2549 page type-page status-publish hentry zita-woo-hover-none zita-woo-alignment-left zita-shadow- zita-shadow-hover- zita-single-product-content-left zita-single-product-tab-horizontal\">\n\n<div class=\"wp-block-group is-layout-flow wp-block-group-is-layout-flow\" style=\"border-bottom-color:var(--wp--preset--color--contrast);border-bottom-width:1px\"><\/div>\n\n\n\n<div class=\"wp-block-group has-background-background-color has-background is-vertical is-layout-flex wp-container-core-group-is-layout-38a04220 wp-block-group-is-layout-flex\" style=\"padding-top:16px;padding-right:16px;padding-bottom:var(--wp--preset--spacing--70);padding-left:16px\"><h2 style=\"font-style:normal;font-weight:500;line-height:1.1;text-transform:none;margin-top:0;margin-right:0;margin-bottom:0;margin-left:0\" class=\"has-link-color wp-elements-958fbcbbedbf50df19edab21e2f4d38e wp-block-post-title has-text-color has-contrast-color has-content-heading-font-size\"><a href=\"https:\/\/tspower.eu\/en\/prodotti\/soluzioni-all-in-one\/impianto-fotovoltaico-da-balcone-plug-play\/domande-faq\/aiuto\/non-riesco-a-visualizzare-il-mio-impianto-o-i-dati-tramite-lapp-cosa-posso-fare\/\" target=\"_self\" >Non riesco a visualizzare il mio impianto o i dati tramite l\u2019app, cosa posso fare?<\/a><\/h2>\n\n<div class=\"entry-content wp-block-post-content is-layout-flow wp-block-post-content-is-layout-flow\">\n<p class=\"wp-block-paragraph\">Il microinverter del <a href=\"https:\/\/tspower.eu\/en\/prodotti\/soluzioni-all-in-one\/impianto-fotovoltaico-da-balcone-plug-play\/\">fotovoltaico da balcone<\/a> PnP pu\u00f2 essere connesso solo a reti WiFi che utilizzano la frequenza 2.4 GHz (non \u00e8 compatibile con reti WiFi a 5.0 GHz): assicurati che la rete WiFi generata dal router sia impostata a 2.4GHz, se del caso attivala.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Se hai appena associato il tuo impianto all&#8217;applicazione, attendi qualche minuto; possono volerci fino a 20&#8242; dopo aver concluso la procedura di connessione.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Prova a scollegare il microinverter dalla prese elettrica dedicata e dal pannello, attendi qualche minuto e poi ripristina i collegamenti, facendo attenzione a collegare prima i cavi del pannello e solo successivamente quello alla presa dedicata.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Se hai difficolt\u00e0 con la procedura di prima configurazione con un dispositivo mobile ( smartphone\/tablet), consigliamo di provare ad utilizzare un PC.<\/p>\n<\/div><\/div>\n\n<\/li><\/ul><\/div>\n\n\n\n<div class=\"wp-block-group is-layout-flow wp-block-group-is-layout-flow\" style=\"margin-top:0;margin-bottom:0;padding-top:var(--wp--preset--spacing--30);padding-right:16px;padding-bottom:var(--wp--preset--spacing--30);padding-left:16px\"><\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>Fotovoltaico da balcone PnP: aiuto<\/p>","protected":false},"author":1,"featured_media":0,"parent":2190,"menu_order":3,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-2531","page","type-page","status-publish","hentry","zita-woo-hover-none","zita-woo-alignment-left","zita-shadow-","zita-shadow-hover-","zita-single-product-content-left","zita-single-product-tab-horizontal"],"_links":{"self":[{"href":"https:\/\/tspower.eu\/en\/wp-json\/wp\/v2\/pages\/2531","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/tspower.eu\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/tspower.eu\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/tspower.eu\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/tspower.eu\/en\/wp-json\/wp\/v2\/comments?post=2531"}],"version-history":[{"count":0,"href":"https:\/\/tspower.eu\/en\/wp-json\/wp\/v2\/pages\/2531\/revisions"}],"up":[{"embeddable":true,"href":"https:\/\/tspower.eu\/en\/wp-json\/wp\/v2\/pages\/2190"}],"wp:attachment":[{"href":"https:\/\/tspower.eu\/en\/wp-json\/wp\/v2\/media?parent=2531"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}